Frequently Asked Questions

Q: What will I receive after purchase?
A:You will receive high-resolution digital files (also PDF guide) ready to download and print immediately after checkout. * No physical item will be shipped.

Q: Can I print this multiple times?
A: Yes ! Your purchase is for personal or family use only, and you may print it as often as you like for  your own home, gifts, or décor.

Q: How do I print my download?
A: You can print your files at home, at a local print shop, or through an online printing service. For best quality, we recommend printing on matte or semi-gloss paper

Q: Do you offer custom requests?
A: At the moment, we offer pre-made designs. Custom requests may be available in the future!

Q: When and how will I receive my files?                                                                                  

A:Right after checkout, you’ll see a download link on the confirmation page and in your email         receipt.If you don’t receive it within a few minutes, please check your spam or junk folder.

Q: What if I have trouble downloading?
A: Please contact us through our Contact form and we’ll help you.

Q: What payment methods do you accept?                                                                                      

A: We securely accept Shop Pay, Visa, MasterCard, American Express, Discover, and PayPal.All      transactions are encrypted and protected for your peace of mind.

Q: Can I get a refund or exchange?
A:Because all products are digital downloads, we don’t offer refunds or exchanges once files have been delivered.

However, if you have any issue with your files, just email us through the Contact form We’ll be happy to help!

 

💌 Still have a question?

We’d love to help! Send us a message anytime through our Contact form